Personal cabinets are really interesting part of our market. They allow to encourage clients' independence and better plan business expenditures on customer service.
Many companies started to develop such apps inspired by a Beeline's case: statistics were published in 2015 saying that the company's expenditures on call centers have declined by 60% after the launch of an app "My Beeline".
Thanks to our coordinated work a World Class chain virtually stopped to use traditional cash registers in their fitness clubs. Thus almost 100% of payments for their services are currently automated.
Reduction of service personnel number, easing pressure on call centers by promoting clients' independence
Clients might look through the whole list of services with all necessary conditions and acquire an additional service while companies may expand their activities without assistance of our experts at any time
By means of online signing up, a quick process of getting information by clients and data transparency
INCREASING CUSTOMER LOYALTY
Providing functional services allows to view personal data and get services at any suitable time
DIRECT CONTACT WITH CUSTOMERS
Using push-notifications, app's usage analytics, quick access to discounts and bonuses, reminders about oneself, and creating demand